Frequently Asked Questions

Do you offer same day delivery and pick up options?

Experience our premium same-day personal service. Reach out for more details on additional costs, which are calculated based on distance in kilometres. Additionally, you can choose to pick up your order from Craigieburn.If you opt for pick up, you can provide an enclosed envelope from your sonographer, and we'll discreetly prepare your order for you.

How long does standard delivery take within Australia?

Our standard shipping service usually takes three days to reach major cities. This ensures that our valued customers receive timely and efficient deliveries.

What is your return policy?

If you are not satisfied with your purchase and have not used the product, please contact us within 3 days of receiving the item. We are more than happy to offer a complete refund as part of our return policy.

Are your gender reveal products environmentally friendly?

We are committed to sustainability. Our confetti and materials are selected with eco-friendliness in mind. Many of our products use biodegradable confetti and materials, minimising their impact on the environment.

Can I get assistance in planning the gender reveal event?

Absolutely! Our team is here to help you plan a memorable gender reveal event. We can provide suggestions, tips, and ideas to make your celebration even more special. Contact us for personalised assistance!

Can i get advice or assistants in choosing the right gender reveal products for my event?

Personalised Support for Your Special Reveal

Planning a gender reveal can be both exhilarating and a little overwhelming—especially when you want every detail to be just right. That’s why we’re here to guide you through the selection process, whether you’ve got a theme in mind, or you’re still weighing your options between confetti, smoke, balloons, or something a little more out-of-the-box.

We happily work behind the scenes to ensure your surprise stays a surprise, handling everything from discreet recommendations to coordinating with your friends, family, or even your healthcare provider (if you’d like to be surprised along with everyone else). Just let us know your vision—or even if you have no idea where to begin—and we’ll offer product suggestions and creative ideas tailored to your big moment.

So don’t hesitate to get in touch. We truly love helping parents create celebrations worthy of the milestone. Whether your taste is classic, quirky, or somewhere in between, our team is here to ensure your gender reveal is filled with magic, excitement, and zero spoilers.

How can i ensure the gender reveal products match the baby's gender?

Worried about keeping the big secret under wraps until just the right moment? We’ve got you covered. To guarantee your gender reveal products perfectly match your baby’s gender (and to keep you in suspense), we can coordinate directly with your ultrasound technician, a trusted friend, or a family member. Simply have them provide us with the results—no peeking necessary on your end! This way, we’ll prepare your confetti, smoke cannons, or party balloons in the correct color, so your reveal stays a genuine surprise.

We take great care to preserve the magic of the moment. Whether you want us to liaise discreetly with your “keeper of the secret” or handle every detail ourselves, our process ensures your reveal is flawless and heartfelt for everyone—especially you.

How can i organise a gender reveal party without giving away the secret?

One of the biggest questions we hear from excited parents is, “How do I throw a gender reveal party without accidentally spilling the beans?” Don’t worry—we’ve mastered the art of the surprise!

If you want to be just as surprised as your guests, we can help coordinate every step. Here’s how we make it seamless:

Discrete Coordination: We’re happy to communicate directly with your healthcare provider, trusted friend, or family member—the only person(s) who know the gender. This way, we handle all the details without you finding out ahead of time.
Thoughtful Packaging: Your chosen gender reveal products (like our confetti or smoke cannons) can be carefully prepared and labeled by us so there’s no telltale sign of what’s inside.
Flexible Options: Whether you’d like to pick up your party supplies in person or have them shipped to another recipient, we’ll work to ensure your big moment stays under wraps.

Just reach out to us with your preferences, and we’ll guide you through the process so you can fully enjoy the anticipation, surrounded by loved ones and without any spoilers.

What is the process for ordering gender reveal products online?

Placing your order is simple and stress-free—just the way planning a celebration should be. Here’s how you can get started:

Explore Our Collection: Take your time browsing our curated selection of gender reveal essentials. From confetti and smoke cannons to banners, balloons, and décor, you’ll find everything you need to craft the perfect atmosphere for your big moment.
Make Your Selections: Once you’ve found the products that will bring your vision to life, simply add them to your cart. Need a little inspiration? Check out our themed kits and party bundles for a cohesive look without the guesswork.
Easy Checkout: When you’re ready, head to the checkout page. Enter your details, select your preferred shipping option, and you’re good to go. We pride ourselves on fast, reliable shipping throughout Australia , so your celebration plans remain on track.
Questions? We’re Here to Help: If you have any questions about specific products or need a hand with planning, reach out to us via our contact form. Our team is always happy to assist with advice or recommendations.

With just a few clicks, your gender reveal supplies will be on their way—so you can focus on soaking up every precious second of this exciting chapter.